Unlocking Your HR Career: Essential Tools and Courses for Students

Human resources professionals assist employees throughout their employment, from recruitment to retirement. They play a crucial role in talent management, helping to foster a positive work environment and empowering employees with the support they need to flourish. In recent decades, HR practices have evolved to meet the modern needs of the digital age. However, HR management’s core objective remains the same: to facilitate a thriving and productive workforce. 

Why HR Management Tools Matter

While many companies were digitizing HR processes before the pandemic, COVID-19 and the rise of remote work accelerated the adoption of automation and technology in HR. Today, many HR professionals use cloud-based management systems, AI technologies, and other digital tools to optimize HR operations in remote, hybrid, and on-site workplaces. According to a recent poll, approximately 58% of companies have already adopted digital technologies to optimize HR operations, and 97% say they plan to increase HR digitization in the near future. 

Applicant Tracking Systems (ATS)

An applicant tracking system (ATS) streamlines recruitment and hiring procedures through automation and efficient data management. HR professionals often rely on an ATS to handle a large volume of job applications and keep applicant information organized and easily accessible. Manually sorting through hundreds, if not thousands, of job applications is impractical for most companies and can increase the risk of biased hiring practices. Using an ATS saves substantial time and money, helping HR departments and managers focus on employees instead of paperwork.  

The Backbone of Efficient Recruiting

ATS platforms simplify recruitment and hiring procedures by automating time-consuming tasks and keeping vast amounts of data organized and accessible. Companies frequently use ATS platforms to: 

• Publish job ads on various platforms simultaneously.
• Store and organize applications, résumés, and cover letters in a single database.
• Review résumés and extract the most important information. 
• Scan applications for employee-specified keywords.
• Prioritize applicants based on predefined criteria. 
• Automate email correspondence with candidates.
• Facilitate collaboration between HR staff, recruiters, managers, and applicants.  

Top ATS Platforms

HR teams have many different ATS platforms to choose from. Some of the top ATS platforms include: 

• Workday. This cloud-based software simplifies employee onboarding and management for midsized and large businesses with multiple locations. Companies can use Workday to manage talent recruiting and retention, payroll, benefits, scheduling, and performance.
• Greenhouse. Greenhouse is highly customizable and best suited for large companies that hire new employees every month. It automates several stages of the recruiting workflow and includes tools to support diversity, equity, and inclusion initiatives. 
• Lever. This platform combines candidate relationship management (CRM) and applicant tracking to create an all-in-one solution for HR professionals in small and midsized companies. The software is highly scalable, making it a popular choice for smaller startups who plan to expand their team over time.  
• Freshteam. This highly rated ATS platform includes automated job posting and candidate screening options, paperless onboarding, data management solutions, and an employee analytics dashboard. 
• JazzHR. This ATS platform integrates with LinkedIn and includes automated candidate matching and onboarding. HR staff can view candidates’ activity in real time to stay updated on the status of applicants and new hires. 

Why Students Should Care

For students seeking a fulfilling career, understanding applicant tracking systems is essential. Most ATS programs build application sorting algorithms using the job description and desired qualifications provided by the employer. For example, a company seeking a cybersecurity specialist may configure the ATS to search for applicants with “network security,” “penetration testing,” and “Python” in their résumés. By predicting the keywords an ATS is likely searching for, you can optimize your résumé and ensure that your application isn’t overlooked by the system.

HR Information Systems (HRIS)

A human resources information system (HRIS) stores and organizes employee data so it’s easily accessible by employees, management, and HR staff. Most systems contain information about compensation, benefits, training, time tracking, and performance management. Consolidating employee information in a single database increases efficiency while decreasing human errors. HRIS platforms are also specifically designed to store sensitive data securely so it’s safe from cyberattacks. 

The Digital File Cabinet

HRIS software acts as a digital file cabinet containing key employee management data. Employers, employees, HR staff, and managers can quickly find information about employee compensation, attendance, PTO, performance reviews, and professional development with just a few clicks. 

Storing employee data in an HRIS is not only convenient, but it also helps ensure that a company remains compliant with labor laws, EEOC regulations, industry standards, and other compliance matters. For example, many states require employees to undergo annual anti-harassment training. Using an HRIS program to keep track of mandatory training, payroll, benefits, and other key information creates an electronic paper trail employers can refer to in the event of an audit or investigation. 

Leading HRIS Platforms

HRIS programs serve the same main functions but vary with regard to specific features. HR teams evaluate their company’s needs, budgetary restraints, and projected growth when choosing an HRIS. Some of the most popular HRIS platforms include: 

• BambooHR. This cloud-based system stores information about payroll, benefits, work hours, and PTO. Employees can also view and manage their own records, which helps them remain engaged and informed. 

• Zenefits. This all-in-one HR software solution includes recruiting, onboarding, scheduling, payroll administration, and tax filing. It also features built-in safeguards to prevent mistakes and offers helpful reminders about compliance deadlines. 

• Gusto. This software primarily deals with payroll and employee benefits. Its special features include automatic charitable donations and financial wellness tools for employees.  

Relevance for Students

Performance Management Software

Performance management systems leverage modern technology to take the employee performance review process to the next level. Performance management software allows supervisors to identify specific performance criteria, base employee evaluations on measurable outcomes, and eliminate bias. Many PM platforms encourage ongoing collaboration between employees and supervisors. Instead of relying on one or two reviews each year, supervisors can use performance management software that recognizes the dynamic, continuous nature of professional development.

Beyond the Annual Review

Traditional annual performance reviews can be time-consuming and don’t always provide the feedback employees need to excel. Many companies have instead turned to digital programs to automate much of the review process and empower employees to take an active role in performance management. Employees can identify goals, track their progress toward meeting those goals, conduct self-assessments, and review feedback on the performance management platform. Some performance management systems also integrate with payroll programs, allowing managers to easily implement performance-based pay raises. 

Popular Performance Management Tools 

Businesses in a range of industries use performance management tools to streamline the performance review process and improve employee engagement. Some of the most popular performance software programs include: 

• Reflektive. A user-friendly design and intuitive goal-setting features make Reflektive a popular choice for HR departments. This performance management tool supports goal tracking, one-on-one meetings, and performance data analytics. 
• Lattice. This people management platform offers tools for KPI calculations, collaborative goal setting, performance reviews, and employee shoutouts and praise. 
• BetterWorks. This cloud-based tool allows organizations to set and track goals, give employees real-time feedback, and build action plans to improve performance. 

Student Takeaway

Students can benefit from applying performance management principles to their own lives. Consider using the SMART acronym to identify goals that are specific, measurable, achievable, relevant, and time-bound. Then, keep track of your progress toward your goals, celebrating each step you take toward achieving them. You can also use performance management metrics to evaluate yourself and gain insights into your strengths and weaknesses. Do you struggle with time management but thrive in leadership positions? Can you learn new concepts quickly but have difficulty staying organized? Everyone has areas of proficiency and areas for improvement. Self-evaluation can help you make academic and career-related decisions that align with your natural talents.   

Learning Management Systems (LMS)

High-quality training empowers employees with the knowledge they need to perform their jobs effectively, bolsters employees’ confidence, increases job satisfaction, and fosters a positive work environment. Learning management systems (LMS) are cloud-based platforms containing training materials, lessons, and resources. Employees are able to log in to the system and complete training courses at any time, making LMS especially beneficial for remote workforces.

The Virtual Classroom

While the specifics can vary, most LMS platforms are set up as virtual classrooms: Employees complete training modules involving videos, animations, simulations, interactive quizzes, or discussion boards. Between each section of the training program, they take a test to validate their understanding of the material. The LMS records the employees’ progress, completion rates, and test scores, providing valuable insights into their understanding of the training materials. 

Leading LMS Platforms

As businesses increasingly rely on remote workers, online training programs have increased in popularity. Some of the leading LMS platforms include: 

• Saba Cloud. This LMS offers instructor-led and self-paced learning modules that teach employees essential skills. It also includes leaderboards, levels, and rewards that gamify the learning process and enhance engagement. 
• Cornerstone. Companies use Cornerstone to create customized in-person or virtual learning workflows, gather real-time insights about employee knowledge, and remain compliant with industry regulations. 
• Docebo. Large corporations often choose Docebo to host their digital training programs because it integrates with hundreds of popular online platforms, including Dropbox, Facebook, and Google Analytics. It also supports over 40 languages, making it useful for companies with workers across the globe. 
• Blackboard. This LMS platform has been a popular choice among higher education institutions for over 20 years, but businesses also increasingly use Blackboard for employee training and professional development. 

Why This Matters for Students

Knowing how LMS platforms work can help prepare you for corporate training environments. Whether you’re interested in HR or another field, you’re likely to encounter a learning management system at some point in your career. If you plan to enter the HR management field, you may even be tasked with choosing an LMS platform to host training programs for the staff. 

Preparing for a Career in HR

Preparing for an HR career involves more than merely knowing about human resources tools. Students need the right education and skill set to thrive in an HR job. WGU’s career-aligned degree programs can help you build the relevant competencies and expand your knowledge about management, leadership, data analytics, and much more. Our degrees are designed with input from leading employers and cover the technologies you need to know to succeed. 

Relevant Courses

Preparing for an HR career involves more than merely knowing about human resources tools. Students need the right education and skill set to thrive in an HR job. WGU’s career-aligned degree programs can help you build the relevant competencies and expand your knowledge about management, leadership, data analytics, and much more. Our degrees are designed with input from leading employers and cover the technologies you need to know to succeed. 

The need for HR managers and related HR professionals is expected to grow faster than average, making it an ideal career choice for many students. If you’re interested in entering the HR field or want to advance in your current HR career, the following degree programs offer valuable learning opportunities: 

• B.S. in Business Administration–Human Resource Management. Earning a bachelor’s degree in human resources management can enhance your résumé and help you gain the HR skills you need to flourish in an HR management position. The human resources management degree includes courses in HR Technology, Strategic Training and Development, Agile HR, and business management principles. 
• M.S. in Human Resources Management. If you’re interested in taking your HR education to the next level, this master’s degree program will expand your expertise and help you stand out from the competition. It includes courses in Talent Management, Global HR Practices, HR Technology, Data-driven Decision Making, and other career-relevant HR principles. This degree incorporates a WGU certificate in HR Technology and Analytics for Decision-Making, and the opportunity to earn the SHRM Inclusive Workplace Culture specialty credential.
• B.S. in Business Administration–Business Management. This degree program provides a well-rounded business education, including HR courses such as Talent Acquisition and Employment and Labor Law, as well as Business Communication and other business management fundamentals.
• B.S. in Business Administration–Healthcare Management. The healthcare administration degree program focuses on healthcare-specific HR challenges such as staffing medical facilities and remaining compliant with healthcare industry regulations. It includes courses in Financial Resource Management in Healthcare, Project Management, Principles of Economics, and more.
• B.S. in Business Administration–Information Technology Management. Digital tools such as HRIS and LMS play an increasingly crucial role in HR. A degree in IT management could be right for you if you’re interested in the technical aspects of HR management. You’ll take Network and Security - Foundations, Organizational Behavior, Information Systems Management and other courses designed to set the foundation for a thriving career. 

The Value of Online Education

WGU’s degree programs are online and competency based, which means that you can study when and where it’s convenient for you. You can progress through courses more quickly by demonstrating mastery of the material, potentially emgraduating faster and saving money. We charge one flat-rate tuition fee per six-month term, which can start on the first day of any month. Whether you’re interested in beginning a new career or climbing the ladder in your current profession, WGU has the degree program, personalized support, and flexibility you need.