OVERVIEW
What is a Nurse Case Manager?
Are you already a registered nurse and considering moving into another role where you can work with patients for the entire course of their treatments or illnesses? Or are you thinking of turning your passion for helping others into a career by earning your nursing degree? Either way, becoming a case manager is an excellent choice with great pay, fantastic job growth, and a fulfilling role that provides a holistic approach to health care.
Nurses are caring individuals that want to make a difference in people’s lives, and as a nurse case manager, you can make a huge impact. Often working with people that require ongoing medical care, RN case managers oversee their long-term care plan and can develop rich, rewarding relationships with these patients.
RESPONSIBILITIES
What Does a Nurse Case Manager Do?
A nurse case manager develops, implements, and reviews healthcare plans for patients that are geriatric, recovering from serious injuries, or dealing with chronic illnesses. Case managers work both within and outside of a hospital or medical facility. And these registered nurses (RNs) collaborate with doctors and other medical professionals to give their patients the comprehensive care that they need. This includes advocating for their patients, coordinating their care, and providing other healthcare services and education.
Unlike specialized healthcare professionals, case management nurses perform a variety of tasks across a wide range of disciplines. Case management nurses are responsible to:
- Create and manage the plan of care for patients with chronic or serious conditions such as diabetes, heart disease, Alzheimer’s, and cancer.
- Advocate for personalized treatment options that address a patient’s unique care needs.
- Schedule their patients’ medical appointments and follow up to ensure they attended them.
- Communicate about a patient’s health condition with the patient and their family.
- Offer education and guidance for navigating complex medical decisions.
- Serve as a liaison between patients and their insurance providers to promote quality, cost-effective care with the best patient outcomes.
RN Nurse Case Manager Specialization
You’ll also have the opportunity to specialize in an area that you’re the most passionate about. Here are some of the most common case management nursing specializations:
- Patient specialty—focuses on a specific patient population such as the elderly (geriatrics) or children (pediatrics).
- Service specialty—focuses on a specific service area such as hospice, home healthcare, or rehabilitation.
- Duration specialty—focuses on the length of patient care such as short-term injury rehabilitation or long-term illness management.
- Disease specialty—focuses on patients suffering from a specific disease or chronic illness such as diabetes, cancer, substance abuse, or mental illness.
EDUCATION & BEST DEGREES
How Do I Become an RN Case Manager Manager?
Pursuing a career in nurse case management often requires a higher degree. Enrolling in Bachelor of Science in Nursing programs is a good option for RNs looking to transition into a case manager position. However, if you’re new to the nursing field, you may want to start with a nursing prelicensure program.
After finishing your bachelor’s degree program, you can further advance your career with a certification program from the American Nurses Credentialing Center (ANCC). This professional certification isn’t required for continued employment, but it makes you a better case manager, can increase your pay, and will make you more desirable for future job opportunities. To qualify you’ll need:
- An active RN license.
- Two years of full-time practice.
- 2,000 clinical hours.
- 30 hours of continuing education in your field.
Another way that you can progress your career as a case manager is to earn your master’s degree. WGU has seven master’s degree programs specific to nursing—all of which can be completed online. This is another great option for working registered nurses because they can fit in program coursework around their busy schedules. Our RN-to-MSN programs work well if you’re new to the nursing profession and want to get an advanced degree faster—which will increase your hire-ability within case management. For those who have earned their master's degree and want to further their education, the post-master's certificate in nursing leadership & management can be beneficial.
Best Degrees for a Nurse Case Manager
Health & Nursing
Nursing (Prelicensure) – B.S.
A one-of-a-kind nursing program that prepares you to be an RN and a...
A one-of-a-kind nursing program that prepares you to be an RN and a baccalaureate-prepared nurse:
- Locations: Due to in-person clinical requirements, students must be full time residents of Arkansas, Florida, Idaho, Indiana, Iowa, Kansas, Kentucky, Michigan, Minnesota, Mississippi, Missouri, Nevada, New Mexico, North Carolina, Ohio, Oklahoma, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, West Virginia, or Wisconsin to enroll in this program. The coursework in this program is offered online, but there are in-person requirements.
- Tuition: $8,755 per 6-month term for the first 4 terms of pre-nursing coursework and $8,755 per 6-month term for the remaining 4 terms of clinical nursing coursework.
- Time: This program has a set pace and an expected completion time of 4 years. Certain coursework may be accelerated to finish faster.
- WGU offers the prelicensure program in areas where we have partnerships with healthcare employers to provide practice sites and clinical coaches to help teach you and inspire you on your path to becoming a nurse.
- If you don't live in one of our prelicensure states or don't qualify to apply, consider getting our Bachelor's in Health and Human Services instead. This degree allows you to work inside the healthcare industry, while also working directly with patients who need help.
Skills for your résumé that you will learn in this program:
- Community Health
- Women's and Children's Nursing
- Pathology
- Physiology
- Research
Health & Nursing
Nursing (RN-to-BSN Online) – B.S.
An online BSN degree program for registered nurses (RNs) seeking the added...
An online BSN degree program for registered nurses (RNs) seeking the added theoretical depth, employability, and respect that a bachelor's degree brings:
- Time: The program is designed to be completed in 1 year.
- Tuition: $5,325 per 6-month term.
- Courses: 23 total courses in this program.
- Transfers: Students can transfer up to 90 credits.
Skills for your résumé that you will learn in this program:
- Healthcare Policy and Economics
- Information Technology in Nursing Practice
- Anatomy and Physiology
- Applied Healthcare Statistics
If you don't currently have an RN and don't qualify for your nursing prelicensure program, consider getting our Bachelor's in Health and Human Services instead. This degree allows you to work inside the healthcare industry in a unique way.
Health & Nursing
Nursing – Leadership & Management (RN-to-MSN) – M.S.
This program for RNs includes a BSN component and is a substantial leap...
This program for RNs includes a BSN component and is a substantial leap toward becoming a nurse leader.
- Time: 62% of RN-to-MSN grads finish within 37 months.
- Tuition: $5,325 per 6-month term during undergraduate portion and $5,035 per 6-month term during graduate portion.
- Courses: 32 total courses in this program.
Skills for your résumé you will learn in this program:
- Quality Outcomes in a Culture of Value-Based Nursing Care
- Nursing Leadership and Management
- Advanced Pathopharmacological Foundations
- Informatics for Transforming Nursing Care
If you're driven to lead, this online nursing degree will provide you everything needed to make that career a reality. This program is ideal for current RNs who are interested in earning both their BSN and MSN in an accelerated program.
Compare degrees
This program is not the only degree WGU offers designed to create leaders in the field of healthcare. Compare our health leadership degrees.
Health & Nursing
Nursing – Leadership & Management (BSN-to-MSN) – M.S.
For registered nurses with a bachelor's degree who are ready for...
For registered nurses with a bachelor's degree who are ready for additional career opportunities.
- Time: 61% of grads finish within 23 months
- Tuition: $5,035 per 6-month term
- Courses: 15 total courses in this program
This program is ideal for current RNs who have a BSN and are ready for the next step in their education.
Skills for your résumé you will learn in this program:
- Quality Outcomes in a Culture of Value-Based Nursing Care
- Nursing Leadership and Management
- Advanced Pathopharmacological Foundations
- Informatics for Transforming Nursing Care
Compare degrees
This program is not the only degree WGU offers designed to create leaders in the field of healthcare. Compare our health leadership degrees.
Health & Nursing
Nursing Leadership and Management – Post-Master's Certificate
A certificate for registered nurses with a master's degree in nursing who...
A certificate for registered nurses with a master's degree in nursing who are ready for greater responsibility in a leadership and management role.
- Time: Students typically finish this program in 12 months.
- Tuition: $5,035 per 6-month term. The cost to sit for the NAHQ Certified Professional in Healthcare Quality (CPHQ) exam is included in tuition.
- Courses: 8 total courses in this program.
Skills for your résumé that you will learn in this program:
- Strategic Planning
- Resource Management
- Business Case Analysis
- Evaluating Healthcare Improvements
Health & Nursing
Psychiatric Mental Health Nurse Practitioner (BSN-to-MSN) – M.S. Nursing
This program for BSNs who have an active, unencumbered RN license prepares...
This program for BSNs who have an active, unencumbered RN license prepares you to become a board-certified Mental Health Nurse Practitioner.
- Locations: Due to the clinical requirements of this degree program, the PMHNP program at WGU is currently NOT open to students who have a permanent residence in the following states: Arizona, California, District of Columbia, Louisiana, Maryland, Massachusetts, New York, North Dakota, Oregon, Tennessee, Washington, and Wisconsin.
- Time: It takes 2.5 years to complete the coursework and clinical components of this degree program.
- Tuition and fees: $6,955 per six-month term.
- Courses: 17 total courses in this program.
This program is for current RNs who have earned their BSN and are ready to move forward in their career. This MSN program prepares students to become licensed as a Psychiatric Mental Health Nurse Practitioner in select states.
Skills for your résumé that you will learn in this program:
- Advanced Pathophysiology
- Assessment and Diagnostics
- Behavioral health
- Advanced Pharmacology
Students must have a permanent and active license from a state that is not listed above, must complete the internships in that state, and intend to obtain initial APRN licensure in that state. See more state-specific information related to nursing licensure. Compact licenses must be endorsed by your state of residence. More about compact licenses.
Health & Nursing
Psychiatric Mental Health Nurse Practitioner – Post-Master's Certificate
This program is for current RNs who already have earned an MSN and are...
This program is for current RNs who already have earned an MSN and are wanting to become a Psychiatric Mental Health Nurse Practitioner through a post-master's certificate program.
- Locations: Due to the clinical requirements of this degree program, the PMHNP post-master's certificate program at WGU is currently NOT open to students who have a permanent residence in the following states: Arizona, California, District of Columbia, Louisiana, Maryland, Massachusetts, New York, North Dakota, Oregon, Tennessee, Washington, and Wisconsin.
- Time: This program can be finished within 1.5 years, depending on transfer credit and how quickly you move through core coursework. Please note the clinical components of this program are set.
- Tuition and fees: $6,955 per six-month term.
- Courses: 11 total courses in this program.
This program is for current RNs who have earned their MSN but are wanting to add a specilization to become a psychiatric mental health nurse practitioner. This post-master's certificate program is only available in select states.
Skills for your résumé that you will learn in this program:
- Advanced Pathophysiology
- Assessment and Diagnostics
- Behavioral health
- Advanced Pharmacology
Students must have a permanent and active license from a state that is not listed above, must complete the internships in that state, and intend to obtain initial APRN licensure in that state. See more state-specific information related to nursing licensure. Compact licenses must be endorsed by your state of residence. More about compact licenses.
Health & Nursing
Nursing Leadership Certificate – Leavitt School of Health
Enhance your résumé and take a step in your educational journey with the...
Enhance your résumé and take a step in your educational journey with the help of a nursing leadership certificate from the Leavitt School of Health.
- Time: 3 months from start to finish.
- Cost: $2,000 for the certificate.
- Courses: 3 courses total in this program.
This program is for emerging nursing leaders, however this program does not require a bachelor’s degree, and provides transferable credit towards a WGU degree program. The three courses are:
- Interprofessional Communication and Leadership in Healthcare
- Intrapersonal Leadership and Professional Growth
- Nursing Leadership Capstone
How Much Does a Nurse Case Manager Make?
$81,220
According to the Bureau of Labor Statistics, the median average salary for a registered nurse is $81,220. That’s nearly double the salary of the average U.S. worker! Nurse case managers enjoy a good salary, along with many added benefits, including overtime and retirement pay, health insurance, paid time off, and flexible scheduling.
What Is the Projected Job Growth?
6%
As for their job outlook, qualified RNs are more in demand than ever due to a nationwide nursing shortage. In fact, jobs for registered nurses across all disciplines are predicted to grow by 6% over the next 10 years. Case managers, in particular, may experience an even faster growth rate because they’re becoming an invaluable asset in helping our healthcare system find a balance between patient needs, costs, and resources.
SKILLS
What Skills Does a Nurse Case Manager Need?
Case managers need many skills and attributes beyond those common to traditional nursing care roles. They must be able to work autonomously and make quick decisions. They also need to be excellent communicators to effectively relay critical information to their patients, clinical teams, and insurance providers.
Here are other top skills of successful case management nurses:
Time management
Organization
Delegation
Clinical practices
Cultural sensitivity
Political savvy
Conflict resolution
Problem-solving
Teaching
Tolerance
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